October 21st, 2021
How the Best Amazon Sellers Are Reducing Their Customer Service Email Response Times
Meeting and maintaining Amazon’s buyer-seller contact response time (CRT) target can be challenging...
customer support
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May 24th, 2021
The Surprising New Amazon Brand Tool: Manage Your Customer Engagement
Manage Your Customer Engagement Amazon has historically maintained tight control over access to consumer...
March 23rd, 2021
6 factors that can make or break your customer retention
It’s faster and cheaper to get your existing customers to make a repeat purchase than it is to find...
